The New StandardFire Safety Business
The all-in-one platform that transforms how fire safety agencies manage operations, ensure compliance, and boost profitability.
How It Works
End-to-End Automated
Fire Safety Management
FYREDGE integrates every aspect of your fire safety business into one seamless platform
Lead Management
Auto-assigned leads with mobile-first data collection and smart reminders
Quotation Handling
Smart templates with version control and streamlined approval workflows
Service / Project Management
Geotagged proof of work with automated reports and compliance tracking
Invoices
auto generate invoices after completion of service, with tracking, reminding due invoices
Customer Portal
QR-code access to service history with real-time issue reporting
Industry Challenges Solved
Turn Industry Pain Points into Competitive Advantages
Industry Pain Points
Scattered lead management across emails, calls, and paper notes
Manual quote creation with inconsistent pricing and formats
Paper-based service records with compliance risks
Disjointed communication between office, field staff, and clients
Limited visibility into technician location and status
Missed follow-ups leading to lost revenue
High operational costs due to manual task management
Difficulty in tracking equipment and service history
Poor customer retention due to unresponsive support
Repeated site visits due to incomplete work or missing tools
Data security concerns around customer and site information
Delays in decision-making due to scattered information
No automated way to assign tasks based on technician availability
Lack of proactive customer engagement and follow-ups
FYREDGE Solutions
Centralized lead tracking with automated assignment and follow-ups
Standardized quote templates with dynamic pricing and approval workflows
Digital service records with geotagged verification and compliance tracking
Integrated communication suite with in-app messaging and video calls
Real-time technician tracking with status updates and ETA predictions
Automated reminders and follow-up alerts for better client retention
Automated task assignment and tracking for efficient operations
QR code integration on each floor of building for instant equipment tracking and history access
Customer portal for easy ticket creation, service history, and real-time updates
Mobile access for field teams to capture evidence and log work instantly
Secure, separate workspaces with custom domains for data protection
Site-specific chat for faster decision-making among technicians and engineers
AI-driven task assignments based on technician skills and availability
Customer retention through proactive follow-ups and automated reminders
Key Features
Advanced Capabilities for Modern Fire Safety Businesses
FYREDGE combines cutting-edge technology with industry-specific tools
AI-Driven Task Assignment
Automatically assign task based on technician skills, location and availability for faster response times
Live Technician Tracking
Track your technicians' real-time locations and status updates for better dispatching and customer service.
Integrated Communication
Connect office, field staff, and clients with built-in chat, video, and voice calling capabilities.
AI Voice Assistant
Capture data, create tasks, and generate reports through simple voice commands in the field.
Recurring Service Scheduling
Automatically schedule recurring maintenance with auto-smart reminders and auto technician assignments.
Technician Checklists
Custom digital checklists with photo verification and geotagging for compliance and quality assurance.
Automated Reporting
Generate professional reports instantly with your branding and required compliance information and auto send the report to the client.
Customer Portal
Give clients secure access to their service history, certificates, and the ability to report issues and buy services/product.
Security & Customization
Enterprise-Grade Security with Custom Workspaces
Dedicated environments that keep your data secure and separate
Dedicated Workspaces
Each organization gets their own isolated environment with dedicated resources, ensuring maximum security and privacy for your sensitive fire safety data.
Custom branded domains for client-facing portals
Isolated cloud configurations with dedicated computing resources
Separate file storage with custom S3 buckets for your documents
